The Advantage of Victorville Desktop Softphones

Have you noticed how mobile devices are quickly becoming the new paradigm of personal computing? As people become more accustomed to using their smartphones for digital communications and other tasks, they are freeing themselves from previous hardware such as tower desktop computers and bulky laptops.

Understanding How Desktop Softphones Integrate with Your Victorville Business

Just like smartphones are taking over personal computing, Voice over Internet Protocol (VoIP) is taking over business communications with smart solutions such as Victorville desktop softphones. With a softphone system, business owners can effectively replace their old PBX system and even their traditional desk phones.

In essence, a Victorville desktop softphone is a software application that integrates with existing computer systems. The application allows users to control all the features of an office telephone system, which means that employees can make and answer calls, check their voice mail, forward calls, silence their ringer, transfer calls, and more. Instead of a handset with a keypad, employees communicate by means of comfortable and ergonomic headsets.

Using Desktop Softphones to Boost Local Victorville Business Productivity

The foremost advantage of Victorville desktop softphone is not so much the cost savings of a VoIP system that does away with handsets and uses existing hardware; there are greater benefits in terms of improving operational efficiency. First of all, the softphone software does not impose licensing fees, and thus it can be installed in additional workstations as needed. The system requirements are not hardware-intensive, which means that softphones can run on desktops or laptops that are reasonably modern. Second, deployment of VoIP softphone systems is not complicated and can take advantage of existing network architecture.

Using softphone systems means saying goodbye to third-party messaging; furthermore, VoIP calls can be integrated with customer relationship management applications that provide marketing intelligence. These systems are scalable, which means that a High Desert business can easily expand from a few customer service reps to a full call center.

A Victorville desktop softphone is a good starting point for business owners who may be interested in a more advanced VoIP solution such as unified communications, which adds features such as smartphone integration and easy implementation of "Bring Your Own Device" policies for companies that employ a mobile workforce.

 

If you wish to learn more about softphones and their business applications, contact Sonic VoIP systems today.