There is no question that Voice over Internet Protocol is clearly superior to the legacy PBX systems of yore; however, there seems to be a worrisome trend developing among some VoIP providers and their approach to this new industry.
The bottom line of VoIP business communications is that they tend to be simpler than PBX systems, particularly when they are cloud-hosted solutions such as the ones provided by Sonic Systems in Victorville. The essence of VoIP is powered by the Session Initiation Protocol (SIP), which enables PBX functions over a broadband internet connection. This is a sufficient tech description for business owners in Victorville, Adelanto, Apple Valley, Hesperia, and other High Desert communities to learn VoIP; further explanations would require unnecessary jargon.
The current evolution of VoIP systems is leading us towards unified communications and WebRTC; this is what business owners really need to know. Over the last two decades, VoIP has mostly developed as a replacement for office PBX systems, and this has been thoroughly accomplished. In simple terms, VoIP solutions can do a lot more than what digital PBX systems have accomplished over many decades; this improvement comes with greater flexibility and at lower costs.
The simplicity and convenience of unified communications is the ability of company owners to provide their staff members with a single platform for communications and office functions, a platform that can also be accessed from mobile devices.