For many business owners who have switched from legacy PBX lines to Voice over Internet Protocol systems, the idea of not having to spend too much on hardware was one of the factors that sealed the deal. Depending on how you wish to configure your office VoIP system, you can either choose to keep your old desk phones or do away with them altogether; however, there are good reasons for you to consider modern handsets.
Advanced VoIP desk phones come in wired and cordless versions
VoIP adapters will allow you to use existing PBX desk phones with your new communications system, but you may lose some of their original features. Advanced VoIP desk phones come in wired and cordless versions; they are generally more affordable than their legacy counterparts, and they run on modern operating systems that provide greater functionality. Here are three models you may want to evaluate in 2021:
Polycom is a known name in the VoIP hardware segment. The company has undergone a branding transformation, and it is now known as Poly. Handsets manufactured by Poly are often found in corporate offices and call centers where every phone call can translate into major sales; think about stock brokerages and real estate agencies. The Poly V runs on Android 9 and provides users with a five-inch touchscreen from where apps such as Microsoft Teams can be launched. Thanks to a virtual keyboard, you can also use this phone for text messaging and chat sessions without being connected to a PC.
Here’s another giant in the VoIP world, and its J series of office phones include traditional functions such as call transfer, hold, conference, and others typically used in reception areas. Voice call quality is a staple of Avaya products, and this is the feature that drives more buyers towards this trusted brand.
When your line of work is underscored by sensitive voice communications, you need a desk phone that enables data encryption. Cisco IP phones can be found on the desks of police stations, government agencies, law firms, and corporate boardrooms; the reason for this preference is the solid track record this company has achieved with regard to secured communications and call encryption. Depending on the device model, Cisco IP series phones range from the functional to the full-featured.