Thanks to VoIP, the Remote Working Trend Will Continue in 2021

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Thanks to VoIP, the Remote Working Trend Will Continue in 2021

Thanks to VoIP, the Remote Working Trend Will Continue in 2021

One of the most interesting developments in the American workplace during the year 2020 was the successful transition to work-from-home (WFH) operations by so many employers. According to a January 2021 survey conducted by PricewaterhouseCoopers, the WFH success rate reported by most employers was close to 80%; furthermore, many of these companies plan to continue doing business this way in 2021.

Large corporations such as Amazon, Facebook, Google, and Twitter have already made the decision to keep most of their employees working in a remote capacity. Smaller companies such as Revolut, a provider of financial technology services, have decided to keep their entire workforce working from home. These are companies that cannot depend on sketchy Skype or Zoom connections to manage their operations; they rely on the power of Unified Communications (UC).

How UC Enables Remote Working

It can be safely assumed that the companies that experienced a smooth transition to the WFH model in 2020 already had a solid Voice over Internet Protocol solution in place; otherwise, they may have been able to quickly set up a cloud-hosted VoIP solution. For most companies, starting off with cloud VoIP is something that can be completed in just a few days. System configuration is probably the most intricate aspect of switching to VoIP, and it is not even that difficult, particularly when you choose to go with UC.

The truth about VoIP is that not every company will have the adequate IT infrastructure to support an adequate system, but this should not be an impediment. With cloud-hosted UC systems, hardware expenses are negligible, and the subscription model lowers the barrier to entry.

With the right UC configuration, business owners have a greater chance of WFH success. A hiring manager can arrange remote training sessions so that new employees can log into the UC portal from a home workstation, laptop, tablet, or even smartphone. Companies can even implement “bring your own device” (BYOD) policies in order to reduce hardware expenses or to have as backup devices for disaster recovery planning.

The WFH model will not fit each and every business operation, but it has proven to be more convenient than initially thought. If you are planning to keep some or all of your staff members working from home in 2021, you will need the right UC solution and a solid VoIP backbone. Contact our office today in order to get started.