The Coronavirus Pandemic Proves The World is Ready for WebRTC

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The Coronavirus Pandemic Proves The World is Ready for WebRTC

The Coronavirus Pandemic Proves The World is Ready for WebRTC

In the world of personal computing, it is not unusual to learn about technologies that have been around for a while but are just now beginning to be implemented. We have been using LCD screens for our flat-screen monitors and television sets for about three decades, but this technology was actually introduced in the 1960s. In 2020, people are feeling nostalgic over iPod and even Zune digital music players, but few hunters of these retro devices know that the underlying technology has been around since the mid-1970s.

What is WebRTC and How does it Help Local Businesses

Web Real-Time Communications, better known as WebRTC, is one of those groundbreaking technologies that seems to be really fresh but actually dates back to the release of HTML5 in 2008. WebRTC is the future of both business and personal communications; millions of people have been using it since the World Health Organization declared SARS-CoV-2 to be a pandemic in March, but most of them are not aware of how it works even though it helps them stay home and telecommute or participate in virtual classroom education.

The easiest way to understand WebRTC is to think about what happened when business owners in the High Desert and across California decided that working from home was one of the best ways to mitigate contagion. For clients of Sonic Systems who had already migrated to a Voice over Internet Protocol system with Unified Communications (UC), setting up remote operations was a matter of accessing a web portal and making a few adjustments such as forwarding voice calls to desk and mobile phones.

Among the various tools of UC systems, one of the most valuable is the ability to launch a video conference call with just a mouse click or a tap of a touchscreen. While this is mostly an internal means of company communications, it can be extended to clients and customers right from their browsers; WebRTC is the technology that makes instant video conferencing possible without having to install apps or dedicated software.

In order to provide WebRTC functionality, companies need the right VoIP and UC platform, preferably a hosted solution. Modern browsers have everything needed to carry out WebRTC sessions, which means that there is no need to install plugins or extensions. WebRTC has been waiting for its moment to shine, and the COVID-19 pandemic has pushed it to the forefront. In the near future, instant video conferencing will be a preferred method of communication between customers and companies. As a business owner or operations manager, you need to be ready to provide this convenience to clients. Contact Sonic Systems today to learn more about WebRTC.