The Problem With DIY VoIP Networks

Maximizing ROI With VoIP Systems | High Desert Sonic VoIP Solutions
Maximizing ROI With VoIP Systems
October 24, 2020
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The Problem With DIY VoIP Networks

The Problem With DIY VoIP Networks | High Desert Sonic VoIP Solutions

Thanks to the advent of broadband internet access as well as hardware and software solutions, setting up small networks is something that business owners can accomplish on their own. Legacy software such as TinyWeb, for example, can turn a desktop computer running Windows into a web server by installing a 53K executable file; all you need is an internet connection.

To a certain extent, Voice over Internet Protocol systems can also be set up as do-it-yourself projects. A micro business with just two or three employees can install Skype or Viber smartphone apps for the purpose of running a small VoIP network. A small business already running an office data network could also take a similar approach; as long as the broadband connection provides enough speed and bandwidth, open-source VoIP software can be installed, and the network can be configured with default settings. The issues of hardware and porting over telephone numbers are not difficult to deal with.

As with any other IT business component, a number of things can go wrong with VoIP systems. For business owners who go the DIY route, there is a significant potential of running into the issues below:

Quality of Service

If your company only makes a few business calls each day, QoS will probably be sufficient on a DIY VoIP network. We are moving towards the era of Web Real-Time Communications (WebRTC), which assumes that all reasonably modern personal computing devices can handle VoIP calls over web browsers, and this means that micro-companies will be able to manage tiny VoIP networks themselves. Small businesses that handle higher call volumes need greater QoS, and this will require adequate network configuration; otherwise, your voice and video calls will sound terrible. Moreover, you may also run into issues related to inefficient network load, which can, in turn, interfere with data traffic.

Security Issues

This is a foremost concern when setting up VoIP systems on your own. During the coronavirus pandemic of 2020, millions of people around the world turned to apps such as Skype and Zoom in order to work from home. Hackers seized the moment with all types of new attacks such as Zoom bombing, man-in-the-middle data interception, and network intrusion through social engineering. Open source VoIP software platforms that had not been updated in a while fell prey to attacks carried out by a Middle East cybercrime group; in some cases, attackers took full control of VoIP networks.

Security and QoS are too important to ignore. At Sonic Systems, our cloud-hosted VoIP solutions provide you with peace of mind in terms of connections, call quality, security, scalability, and advanced functionality. Contact our office today to discuss how we can help your company with a VoIP service you can truly rely on.