Why 2021 Will be the Year of Unified Communications

VoIP Systems Handling Increased Voice Calling Volumes During the Holidays
VoIP Systems Handling Increased Voice Calling Volumes During the Holidays
December 12, 2020
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Why 2021 Will be the Year of Unified Communications

Why 2021 Will be the Year of Unified Communications

One of the most significant telecommunications developments of the year 2020 was the initial rollout of 5G networks. The fifth generation of wireless data communications and broadband data transmission is expected to become a new global standard right in the middle of 2021, and this means a lot with regard to the widespread adoption of technologies such as Voice over Internet Protocol and Unified Communications. Basically, 5G networks offer improvements to data transmission that make existing voice cellular networks seem unappealing; to better understand this, let’s review a trend that iPhone users will be familiar with.

New Technology for Call Quality

In the United States, deficient voice call quality is something that can, unfortunately, affect iPhone users even if they are in major metropolitan areas where carriers such as T-Mobile offer coverage. Dropped calls and poor audio are not so uncommon between iPhone users, but they know that they can improve their experience through Wi-Fi calling or FaceTime Audio, to features powered by VoIP. Telecom analysts knew that this was bound to happen; wireless broadband and VoIP have greatly outpaced the development of voice cellular networks, thus paving the way for UC to become the new standard for office communications.

Smartphone manufacturers are already rolling out devices with 5G functionality, and business owners are snapping them up for their staff members. What 5G networks mean for the business sector in 2021 is improved access to UC platforms; in other words, smartphones, tablets, and hybrids now have every right to be called portable offices. A cloud-hosted UC solution accessed through a 5G network provides everything from conference calling to faxing and from email to online document collaboration. The integration is not only full but also seamless, and your employees do not have to jump from one app to another because all communications run from a single point. UC is the true virtual workplace of the future; it has been that way for a few years, but we no longer have to worry about poor audio quality, dropped calls, failed connections, or inadequate latency.

UC solutions are being implemented by companies at the fastest pace ever since they initially rolled out circa 2015. This increased pace of adoption has a lot to do with the advent of 5G and the overall convenience of remote-hosted packages. If you do not get started with UC in 2021, your competitors certainly will. Contact Sonic VoIP today and learn how you can get started with UC now.