Just about every business owner in California has probably heard about VoIP being hailed as a sort of panacea that can solve all Adelanto communications needs. While much of this claim is true, it is important to understand how VoIP actually works and why it may be a better option than PBX.
Make Use of High Speed Internet Connections
First of all, VoIP is virtually unbeatable in terms of cost, but only as long as a reliable broadband Internet connection is readily available at all times. Most small business owners in Adelanto already subscribe to Internet service; therefore, switching to VoIP could mean an investment of just pennies per call. A business that does not require Internet service to operate will probably not be a good candidate for VoIP or even for a PBX terminal; a couple of mobile lines may be sufficient.
Reliable Connection Where You Need It
In terms of reliability, some stalwarts will say that VoIP's reliance on fast Internet connections is its biggest weakness. To a certain extent, this is true; however, it is important to note that modern Adelanto broadband connections tend to constantly deliver top speeds these days. With VoIP systems, local outages can be quickly patched by switching over to wireless broadband, an advantage that is normally not available with PBX.
It Grows With Your Business
Any company that seeks to do business beyond Adelanto should consider VoIP because of its flexibility and scalability. Aside from regular phone communications, VoIP offers other services such as instant messaging, video conferencing, faxes, voicemail to email integration, call center functionality, and more. When opening a second office, VoIP saves business owners the cost of investing in more PBX equipment for a branch; by simply adjusting settings on a software application, a VoIP system can replicated and extended.