SonicVoIP helps companies switch from traditional phone systems to new feature-rich business phone systems that ignite team collaboration, improve customer service, and save money and time.
With decades of experience providing clients with the best business phone systems, we know how to make your communication tools support your business.
Our VoIP phone solutions unite teams and help them work better to help you take care of your customers in the best way possible.
No matter where your employees are or which device they use to work, we offer crystal clear call quality and many other business-useful features as long as you have an internet connection.
Effective communication is the foundation for great sales, management, marketing, and collaboration results. Mitigate the negative effects of misunderstandings and support all central aspects of your business.
Communication is the cornerstone of running a modern business. SonicVoIP can help you break down communication silos between different departments and streamline internal and external collaboration.
Configure your personal interactive voice response menu to help your callers get what they need. Learn more about your customers by allowing them to interact with a computer-operated phone system and guide them to the right department to save everyone's time.
Allow your agents to immediately see the full history of the caller during a phone call and deliver excellent customer service. They can see previous chats, notes from other agents, what they ordered in the past, and much more.
Automatically record every single call with your customers and clients and listen to them from anywhere, anytime. You can do it with any mobile device. This way, you can monitor calls and analyze them to improve customer satisfaction.
Stop bouncing your callers from one agent to another until they find someone who can handle their call appropriately. With our call forwarding feature, direct them to the agent they need and show that you care about your customers.
Track your agents' performance and keep your data safe and sound in one place that you can access from anywhere. Analyze your record of statistics on calls and agents later to see what's working well and what's not and make better business decisions.
SonicVoIP's unlimited concurrent calls feature allows you to professionally handle the increasing number of customers and empowers your company to grow and scale easily without jeopardizing your customers.
With our phone system, you can make phone calls, share screens, voice records, send instant business messages, and much more. Take your communications to the next level, reduce expenses, and enjoy ultimate versatility.
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VoIP is the best solution if you want to have all communication tools under one digital umbrella. Break down the silos between your agents and enjoy business-centered features that traditional phone systems can't match.
The bottom line is essential for every business. With VoIP, you pay only for an internet connection.
You can make crystal-clear calls from anywhere as long you have internet-connected devices.
Even one person can project the image of a larger company with advanced features like call transferring and auto attendants.
Forget about drops for no reason and enjoy crisp and clear voice with features like noise canceling microphones and others.
Send videos, images, and documents in an engaging conversation and hold more integrated meetings with your staff or clients.
Our VoIP services provide security audits, ensuring your business phone system has better privacy, security, and reliability.
Improve job satisfaction and make your agents happier with the best telephone service.
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