Powerful Features for Modern Business
Everything you need to communicate better, serve customers faster, and work from anywhere.
SonicVoIP provides a comprehensive suite of business phone features including business texting, mobile and desktop apps, voicemail transcription, auto attendant/IVR, call queues, call analytics, and internet redundancy for reliable communications. All features are designed for business use and backed by on-site installation and support.
Most Popular Features
These are the features our clients love most.
Business Texting Phone System
Send and receive SMS/MMS from your business phone number with one phone system for calls, texts, and customer follow-up.
Mobile & Desktop App
Take your business phone with you anywhere on any device.
Voicemail Transcription
Get voicemails transcribed to text and delivered to your email.
Internet Redundancy
Plan and test a compatible backup internet path for supported equipment.
All Features
Explore our complete feature set.
Auto Attendant / IVR
Professional call routing that directs callers to the right department or person automatically.
Ring Groups
Ring multiple phones simultaneously or in sequence to widen call coverage.
Call Queues
Manage high call volumes with professional hold queues and reporting.
Business Texting Phone System
Send and receive SMS/MMS from your business phone number with one phone system for calls, texts, and customer follow-up.
Mobile & Desktop App
Take your business phone with you anywhere on any device.
Voicemail Transcription
Get voicemails transcribed to text and delivered to your email.
Call Recording
Record selected calls for approved training, quality review, or documentation workflows.
Call Analytics & Reporting
Review available call activity, answered and missed status, durations, and time-based patterns.
Campaign Tracking Numbers
Assigned numbers that associate inbound call activity with a named campaign or source.
Multi-Location Support
Unified phone system across all your business locations.
Internet Redundancy
Plan and test a compatible backup internet path for supported equipment.
Work From Anywhere
Your business phone system goes wherever you go. With our mobile app, desktop softphone, and web portal, you can make and receive calls, check voicemail, and manage your system from any device.
- Mobile app for iOS and Android
- Business texting from your main number
- Web portal for call history and settings
